TRUE PARTNERS FOR YOUR

INVESTMENT PROPERTY

We understand that every investment property is unique. We strive to create a bespoke San Diego property management plan for your investment property, whether it’s a single unit or a portfolio of buildings. Count on us for high quality leasing, management, and maintenance services that are legally compliant and designed to earn you more in rent and ROI.  You can expect our team to be professional, responsive, and proactive. We bring innovative thinking to every system, and we are constantly improving processes to make them more efficient.  We also think like a landlord and thinking like a landlord means we scrutinize every invoice. Thinking like a Landlord means we give landlords notifications of violations and complaints by residents and HOA’s. Thinking like a Landlord means we act like true partners in your investment property.

BOUTIQUE MANAGEMENT MEANS

REAL PERSONALIZED SERVICE 

We manage every aspect of your rental homes exceptionally well, so you won’t need to lift a finger. At H&M we consider ourselves a boutique management company and offer the attention and service that larger property management simply cannot offer. As a boutique agency, we work primarily with savvy investors who want more personalized service than they would be able to find elsewhere. Our high standards, industry leadership and excellent customer service set us apart from other property management companies. 

WHAT WE OFFER

Technology

We couldn’t do what we do without technology! At the core of our business is cloud-based software that gives us access to all financial data from anywhere, anytime. We provide web-portal access to both owners and tenants. Rent, maintenance, and common charges can be paid online via ACH, repair work orders can be entered, and owners and board members can see real time financial information.

Financial Management 

We handle everything from collections to bill payments and all the resulting accounting. Comprehensive financial reports are provided each month, as granular as you might like, and we’ll coordinate extensively with your accountant for tax filing, audits, etc. We pay our vendors quickly and we constantly monitor arrears, lease expirations, and legal matters. Of course, we also handle all aspects of lease management, renewals, etc. 
 

Maintenance

There’s no two ways around it. To have a great investment property, you have to maintain it. From preventative maintenance to major repair projects, H&M can manage all your needs. We encourage tenants to make use of our maintenance portal to report repair requests, giving direct visibility to our entire staff. We are laser focused on maintaining your property in the best of condition and are always auditing our stable of vendors in the various trades in order to find top service at a fair price. 

LEASING/MANAGEMENT SERVICES

 
•  Initial detailed property inspection/onboarding with repair and upgrade recommendations

•  A dedicated local property manager, who will coordinate everything for you 24/7

•  Annual market rent surveys and rental rate valuation to keep your rates competitive
 
•  Full-service maintenance coordination
 
•  Excellent high quality HD photos with virtual home staging when needed
 
•  Professionally crafted online listings with photography, search engine-oriented copywriting, and 360-degree virtual home tours via matterport technology on certain properties
 
•  7-Day a week showing access with full virtual showing  (facetime, zoom or skype)
 
•  State of the art screening with background, credit, eviction & pet screening
 
•  Negotiate lease terms applicable to the specific needs of your property
 
•  Move in/out inspection with photos
 
•  Syndicate to hundreds of listing sites to ­fill vacancies faster

•  Rental agreement execution and enforcement
 
•  Professional “For Lease” Signage
 
•  Monthly owner’s statements
 
•  Rent and security deposit collection and disposition after tenant move out
 
•  Financial record-keeping & bill paying
 
•  Security deposit disposition for tenants after move-out
 
•  Serve and send notices for unpaid rent, breaking of lease, HOA violations, etc.
 
•  Assign work orders to licensed and insured vendors from our preferred list
 
•  Insurance claim initiations  when necessary
 
•  Work order and invoice record keeping for all work
 
•  Automated rent collection via online tenant portal
 
 •  Owner payments via direct deposit with 1099 reporting
 
•  Eviction oversight when needed
 
•  Monthly and yearly accounting and financial reporting
 
•  Concierge utility billing setup with tenants
 
•  Payment of recurring and non-recurring bills for property
NOT YOUR AVERAGE PROPERTY
MANAGEMENT COMPANY

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